SM
Sbusisiwe M

1 reviews | Active since Sept 2022

09 Sept 2022, 09:22

Refund

I am a new client but i have to say the service i have received is absolutely terrible.

I took this last month got debited by dc experts and one of my loans also debited when i was told they had stopped all debit orders the service consultant Solomon does not assist me he just blue tick me on WhatsApp his the worst service consultant i have ever dealt with in my life , i call everyday with my airtime to find out about the refund until to date i have not received my money and there is literally not even a courtesy call to update me on the progress of my refund i lost more money last month because of this, i am so disappointed you don't treat clients like this especially in such circumstances.

0
Replies (1)
DC Experts
DC Experts's reply09 Sept 2022, 10:43
Official

Dear Sbusisiwe

Thank you for bringing your concern to our attention. I have escalated your query to a Senior Manager will be in touch with you shortly. 

Kind regards 
DC Experts