OL
Olivia L
1 reviews | Active since Mar 2020
23 Mar 2021, 15:26
Poor Client Service
The service here very poor all want is to close my account with them. If the portfolio manager is off no 1 can assist you.
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Replies (1)
DC Experts's replyOfficial
24 Mar 2021, 10:04Dear Olivia
Thank you for reaching out and bringing your query to our attention.
Just to confirm, our customer care advise that they were in contact with you yesterday and currently in the process of attending to your request. They will touch base with you again today.
Will highly appreciate if you could update us here if you’ve been assisted satisfactorily.
Many thanks.
Kind regards
DC Experts Team
Thank you for reaching out and bringing your query to our attention.
Just to confirm, our customer care advise that they were in contact with you yesterday and currently in the process of attending to your request. They will touch base with you again today.
Will highly appreciate if you could update us here if you’ve been assisted satisfactorily.
Many thanks.
Kind regards
DC Experts Team
DC Experts's reply24 Mar 2021, 10:04
Official
Dear Olivia
Thank you for reaching out and bringing your query to our attention.
Just to confirm, our customer care advise that they were in contact with you yesterday and currently in the process of attending to your request. They will touch base with you again today.
Will highly appreciate if you could update us here if you’ve been assisted satisfactorily.
Many thanks.
Kind regards
DC Experts Team
Thank you for reaching out and bringing your query to our attention.
Just to confirm, our customer care advise that they were in contact with you yesterday and currently in the process of attending to your request. They will touch base with you again today.
Will highly appreciate if you could update us here if you’ve been assisted satisfactorily.
Many thanks.
Kind regards
DC Experts Team