RL
Rato L
1 reviews | Active since Jun 2020
06 Jul 2020, 09:52
DCexperts fail to communicate
I have been with DCexperts for almost two years, our agreement should have ended this year in May but they still took my money, even end of June they still debited me. I sent them several emails asking for clarity and a way forward for my clearance certificate but they fail to do so and they do not communicate. All they do is keep asking for my ID number with no feedback at all. I have queried this with them since last month, 4 June 2020 but they do not communicate but they never forget to take my money and they do not respond to my requests for refund. Is there an institution where we report such incompetence from companies?
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Replies (3)0
Replies (3)
DC Experts's replyOfficial
06 Jul 2020, 09:54Good Day Rato L
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Best regards,
DC Experts's reply06 Jul 2020, 09:54
Official
Good Day Rato L
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Best regards,
DC Experts's replyOfficial
06 Jul 2020, 09:55Good Day Rato L
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Best regards,
DC Experts's reply06 Jul 2020, 09:55
Official
Good Day Rato L
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Thank you for reaching out to us.
Please be so kind to send me your ID number and contact information to *** so that I can investigate your concerns and provide proper feedback during the course of the day.
Kind Regards
The DC Experts Team
Best regards,
DC Experts's replyOfficial
06 Jul 2020, 10:37Good Day Rato L
As per the discussions with Chantel and Bernice from our offices we are just waiting on conformation on one last account to establish if the account is paid up. Once we are in receipt of this the process can follow up issue you with the clearance certificate and facilitate your refund.
We do apologize for the delay in feedback, but Avon is difficult to contact during lock-down and the main cause of delay on your request.
Our offices will be in communication with you again during this week.
Kind Regards
The DC Experts Team
As per the discussions with Chantel and Bernice from our offices we are just waiting on conformation on one last account to establish if the account is paid up. Once we are in receipt of this the process can follow up issue you with the clearance certificate and facilitate your refund.
We do apologize for the delay in feedback, but Avon is difficult to contact during lock-down and the main cause of delay on your request.
Our offices will be in communication with you again during this week.
Kind Regards
The DC Experts Team
Best regards,
DC Experts's reply06 Jul 2020, 10:37
Official
Good Day Rato L
As per the discussions with Chantel and Bernice from our offices we are just waiting on conformation on one last account to establish if the account is paid up. Once we are in receipt of this the process can follow up issue you with the clearance certificate and facilitate your refund.
We do apologize for the delay in feedback, but Avon is difficult to contact during lock-down and the main cause of delay on your request.
Our offices will be in communication with you again during this week.
Kind Regards
The DC Experts Team
As per the discussions with Chantel and Bernice from our offices we are just waiting on conformation on one last account to establish if the account is paid up. Once we are in receipt of this the process can follow up issue you with the clearance certificate and facilitate your refund.
We do apologize for the delay in feedback, but Avon is difficult to contact during lock-down and the main cause of delay on your request.
Our offices will be in communication with you again during this week.
Kind Regards
The DC Experts Team
Best regards,