RC
Raeesah C

1 reviews | Active since Dec 2019

02 Dec 2019, 12:51

DC EXPERTS UNHAPPY CUSYOMER

Hi my name is raeesah ravat i signed with dc experts last month and they said as off november my debits wont go off, and that was mot true because all my debits have gone off and when i called dc experts they said " I CAN REVERSE IT MYSELF " so i call my bank to reverse the transaction and they refused . I WANT TO CANCEL MY CONTRACT AND NO ONE MADE A FOLLOW UP CALL TO ME !!! IF THIS IS NOT SORTED O WILL TAKE MATTERS FURTHER MY NUMBER IS ***

0
Replies (2)
RC
Raeesah C's update03 Dec 2019, 14:55
Reviewer Update
Hi my name is raeesah ravat, i had an ongoing issue with dc experts, a gentlemen by the name of Imraan assisted me and did a great job and provided me with excellent service and also cancelled my contract with them as per request. He gave me his word from start and he followed up for me and gave me exactly what i requested for. He was very professional and understanding and i think dc experts need to employ more people like him in the future! If anyone needs assistance for debt review please give this man a call and i promise you that you wont go wrong. A big thank you from my husband and i for all your time and assistance.
DC Experts
DC Experts's reply09 Dec 2019, 14:40
Official
Good Day Raeesah C

Trust you are well. 

Thank you for your feedback and we are so happy to hear your problem has been resolved by one of our senior managers. 

Please feel free to let us know if you need anything else.

Regards 
The DC Experts Team  

Best regards,