dH
derrick H

1 reviews | Active since Aug 2019

22 Oct 2019, 14:01

bad experience

hi please help my name is derrick im having a problem with truworths collection department calling me everyday saying i ow them an outstanding amount of 1300.00. As far as i know that account was paid up in April this and i have a paid-up letter as proof. Please help to solve this problem because i am harrased by this people. My account holder with dc experts is Shanay

0
Replies (2)
DC Experts
DC Experts's reply22 Oct 2019, 15:37
Official
 Good Day  derrick H 
Trust you are well. 

Thank you for bringing your concerns to our attention. We are investigating your complaint and will revert with an amicable solution as soon as we have clarity. 

Regards 
The Dc Experts Team 
dH
derrick H's update22 Oct 2019, 16:18
Reviewer Update


Good afternoon to clear the air DC Experts have been very good to me as the client and sorry for the inconvenience that review has cost all waiting for the response from truworths. Shanay went out of her way to sort the problem on for truworths to play their part.