RB
Regina B

1 reviews | Active since May 2017

05 Jul 2023, 06:38

Bad and false servive

Please note DC Experts has 5 stars because they ask you to remove the 1 star when you put that in and then they promise you better service. I have been battling for the past 3 months to get issues resolved and to date nothing yet. I was sent an email confirming my distribution, which I confirmed telephonically as well, but when the distribution was made it included higher fees than discussed which I have now reported. Please be aware as they seem very unconcerned once they have your money.

0
Replies (1)
DC Experts
DC Experts's reply05 Jul 2023, 06:54
Official
Dear Client

Trust you are well. 

Thank you for bringing your complaint to our attention. 

We will look into the matter and a senior staff member will be in touch to assist you. Please provide your mobile contact number and the best time to call.

Kind Regards 

Best regards,