sea beach lodge

We were very excited about this place as it was rating 9.8. On our third day we have to sleep without having a bath as there was no hot water and nobody even explain to us, after we came from horse riding, and the so called Manager JOHNN Serfontein never even apologise. Claire who was there told us that Johnn will definitely call us and apologise but we never heard from him. After we file a complaint on the booking. com he claimed that were lying. I am so disappointed and hurt.