THEY WILL GIVE YOU A RUN AROUND!!!

It is very unfortunate that I have to resort to. I was Dashfibre client from March 2021 and I had no problems until they informed me, in late September 2021 that I have to move to another service provider because my complex was moving to Vuma Reach and they are not support by Vuma Reach. I always paid them well in advance and I had already received these news. On the 5th of October 2021, I sent my first email requesting a refund, they opened a ticket. After several calls and emails the only response I still get from them is that a ticket was open but to date I have not received my refund. Anyone who is looking to do business with them please avoid them because they are will give you a run around when it comes to money matters.