Disgusting Dashfibre Service

I, like many customers was notified that Dashfibre would be moving me to a new ISP, RSAWEB. I was assured that our paid in advance accounts would also be paid to RSAWEB in the migration. However, this has not been done as promised and Dashfibre are not answering their phones, making us wait for 30min or more on their line. And zero answers at RSAWEB.