CP
Chippy P

1 reviews | Active since Jul 2014

11 Aug 2021, 18:30

Desperate Dashfibre

What a dissapointment. In the beginning they were the cheapest and offered great service. Soon after, the prices started to increase and the service started to drop, every couple of months i would recieve a notification that my debit amount will be increasing, at which point i would request cancelation as this was not agreed on at inception, rightfully or tactfully they would come back with a story and offer a discount to retain the business, but this started happening too frequently and they were pricing way above the market leaders and averages so as a matter of principles i informed them that i will no longer be using ther services and requested cancelation as of the month, which was paid in advance. I switched to a new service provider and have not used dashfibre services since, now 5 months later they are threatening with legal action and offering me a 50% discount if i settle 'arrears' on my account, my service was paid up to date while in use and canceled outside of the contractual period. Rather dissapointing. These small time companies are so desperate to make money they will try and say anything. Definitely not reccomended.

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