xtremely long & endless process to complete my Human Resources Management qualification

I am really frustrated with the extremely long & endless process I'm having to go through to complete my Human Resources Management qualification.

The history of this is shocking & the list of issues just endless, as below:

1. no results received of assignments submitted 2. no exam dates communicated 2020 3. exam dates communicated for August 2021 but no exam papers or inviduators available at Damelin Mowbray for these dates 4. no past exam papers made available 5. no communication on the internal or external exams required & if this is still writing 10-20 more exams before I can obtain my diploma 6. billing for exams not written in 2019 & being harassed for payment

I am now awaiting the new dates to write 10 subjects internally I gather but also don't know what the next steps are & how much longer this will all take for me to complete.