worst service ever

<p>I registered to study at Damelin Correspondence College in febraury this year funded by my company. My tuition and book allowance was paid to the institution in full on the 20/02/2016. I requested that they refund the book allowance so that i could purchase the books myself and a Team leader called Ncumisa Mlungwana promised to escalate the request so that i can buy books and commence with my studies. a week later i called Damelin and was informed that the process will take 90 days. I have been calling and emailing the institution requesting that the give me the exact day the 90 days will end but no one is willing to assist. On top of that i keep getting empty promises that they looking at at matter but no solid feedback. Another Team leader Tyrone Booysen informed me that i should be refunded in the middle ofJuly and we almost at the end still no payment received, I called yesterday spoke to several agents 2 of them droped the call on my ears and one by the name of Monique didn't even want to assist me and gave me attitude. It is very shocking to have to wait so many months for a refund that could have been processed already. I had to use my own money to pay for books which has caused a huge knock on my budget and no one seems to care. have sent complains and even threatened to deregister but still no luck.</p> <p> </p> <p> </p> <p> </p>