1 reviews | Active since Mar 2014
Worst Customer service received.
I have probably had the worst experience dealing with Damelin. At first Paper work was sent incorrectly by the agents. When eventually getting through to someone that can provide me the necessary information paperwork was sent thought to Damelin. about 3 times after that additional paperwork was requested. why it was not asked the first time is beyond me. i then got harassed by agents to make a payment as their offer which included study material was coming to an end. i then made payment and all went quiet. no follow at all. when i contacted them to ask about a student number and the study material i got no feedback. the payment was also not allocated as i did not use a student number for payment. keep in mind that up until this point i had not received a student number. after numerous emails and calls i eventually got the payment allocated and a student number from them. on email. with this student number you log into the student portal where you are able to download study guides. but when trying to log in i keep getting an error. i forwarded this error to the email address provided. no feedback. when i called today i was advised that the student number they provided me was incorrect. i received the correct one eventually and logged in. only to find that the study material doesn't seem like the correct ones for the course we app**** for. i called in again, only to be placed on mute and hung up on after 2 minutes. now i await the study material which also probably will never arrive as the details for delivery also seem incorrect. the stress of studying is bad enough now having to struggle with a company where no one takes responsibility for mistakes or for helping students.
