VERY VERY BAD SERVICE AND ADVICE

I fell behind in my course and ended up not finishing within the course time given to me. I contacted damelin about completing my course in September, i had to constantly beg for an answer until the end of November. I was then informed that i was able to complete my course and i would have an extension until April 2016 but that i would need to pay per assignment we agreed on the assignments which were outstanding and i was quoted and amount to pay and then informed i would need to sign a letter for the extension and then need to provide proof of payment. The following week i phoned for the letter and was told that they would resend it. The following week i phoned again only to be told that i would now need to submit motivation to seta for my extension as the rules had now changed. I have now sent through all the documentation required and have yet to here back from the advisor.3 months of begging and headaches and constantly a different story only to be given an extension and then have it taken away. I have yet to get and answer and as this is Damelin i doubt i ever will. I take full responsibility for falling behind in my course but Damelin is useless.