Un-education

<p>In January of this year 2016 I enrolled my daughter Lilyan Pretorius ( ********** 021085) for the repeat of some Grade 12 subjects with the Damelin Correspondence College. The application and full tuition amount was processed. To date now being the end of June 2016 not one item of study material has been received despite numerous follow ups; emails and telephone calls. I have been unable to reach anyone in the call centre to have the issue resolved and a refund processed. I do not even have a student number to refer to. To date I have not received even one email or telephone call to resolve. I urgently require a refund of the >R5000.00 tuition fee be refunded and a Damelin admin representative contact me to resolve. Not only has the learner being disadvantaged but the instituition has received payment in full without rendering any kind of service. Completely unacceptable. Should I open a case of *****/ theft with the SAPS?</p>