Terrible service and misleading info from DCC

My journey with DCC started in August 2017 when i wanted to apply for a Dip in PR and the consultant at the Port Elizabeth branch told me of a 30% off discount should i register before the end of September so i did as i was told registered and paid the deposit in order to get the discount, i got a shock of my life when the invoice arrived with the study material in October 2017 NO DISCOUNT i then enquired was told that consultant resigned so i didnt get any help i was referred to the 0860 number instead no one took account for the misleading information not even the PE Govan Mbeki branch manager. Ever since October ive been going back and forth demanding answers i even decided to cancel the whoke thing as i was not even told of the extra costs like buying textx books and having to pay an exam fee everytime for each module, i would make calls with my own airtime to the DCC headoffice and they would transfer me back and forth calls would be cut off at times. I finally got a response this year telling me instead of cancelling which will include a penalty fee and will take 90days i can check out other courses and rather change or transfer the deposit paid upfront i did that i chsnged to Damelin online it is so frustrating and difficult to communicate with these people they take days if not weeks to respond to emails which means they take us for fooks its a joke, we sacrifice our money coz we want to better ourselves only to be mislead,to be treated unfairly and to be taken as a joke ive been asking for Damelin people to transfer my course to onlibe since February this year and they have been taking time to respond all promising to help me but till today im sitting with DCC fees under my name still not transfered i honestly think this sham of a college should close down the staff is very *********** very selfish and thats from the head itself DCC is a waste if time and money id never recommend it to anyone ever terrible service unprofessional staff if you not doing your job then why do u still work? Why cant u resign or let people who want jobs do the work and help us? Ure sitting with a lot of complaints do you even review snd respond? do you even care to do such? Id like to hear the principal or head,s response the same way u jump to call us back for applications coz u need sales it should be the same way u jump to assist and respond coz without us u wilk go hungry and jobless.