Terrible service

When it comes to inconvenience and bad customer service, Damelin takes the cup!

On the 7th of September they released the June exam results. I was surprised to find out that I failed Management 2, because "I have never submitted any assignments for the subject". On the 30th of May 2017, I received an e-mail from Grace Riddles. The email contained results of assignments that I submitted a month earlier, and according to the email I scored 80% and 62% for both the assignments that I submitted for the subject. So it's really surprising and confusing.

2. On the 22nd of September 2017, I submitted 5 assignments: D ********** 6-D D ********** 2-B D ********** 4-D D ********** 6-D D ********** 2-A

Until this day, I still haven’t received any results for the above mentioned assignment.. that’s a year later! On the 4th of July 2018, I sent an email to dcccomplaints and no one bothered themselves to respond to my e-mail.

Please note that on the 27th of September, I sent Reon van der Westhuizen (Academic manager) an e-mail stating the above.... he didn't even bother to respond to my e-mail.

On the 2nd of October 2018, I phoned the college to complain about my results, till this day.. I still don't have an updated statement of results and no one has said anything since then.

The amount of money I've paid does not match the service I'm receiving.

Please assist.

My student number is 428192