Study Material Never Received

I've registered one of my employees to study at Damelin Correspondence. After 31 working days, deposit and 1 debit order deduction, NO STUDY MATERIAL has been received. I have been trying to get hold of someone for the last week for more than 2 weeks. The call gets dropped on my ear EVERY TIME. I have never received such bad service in my life!!! Pathetic!!!! <br> <br> I hope other people learn from my mistakes. It is so embarrassing for me as an employer as I am unable to assist my employee with starting her further education.<br> <br> I am utterly disappointed