****** during day by damelin correspondence for over 1year

In March 2018 I cancelled my studies.

Sent damelin refund department my cancellation form, fundi banking details. I had to resent it a few times whenever I call either the call is dropped or my documents were never received. So I just resent it.

So since then I've been doing follow ups and calling which is exhausting.

Along comes 2019 and I'm still struggling same problems.

I need a way forward and I don't want deductions going off from my account since 2018 I'm still paying for nothing. According to the cancellation refund policy it takes 90 days. It's been a year R1089 is deducted since March 2018

This is wrong from all angles and makes me mad.

No phone calls just nothing I'm disgusted.

I had high hopes for my future with damelin and they let me down like this.

Countless calls, countless emails .

No words can describe the enormous amount of frustration I've been going through.