Results from Damelin Correspondence College

I have trying since January to get my results from Damelin Correspondence College and they cannot provide me with a full academic record. i submitted all my assignments and wrote all my exams however they cannot locate my previous exams and assignments that was submitted on the same day other assigntments which i received results on . out of 7 assignments that was submitted last year all on the same day i only received results for 5 and to date i have not received my results for those two assignments i have contacted the damelin correspondence college on *** and *** and everyone i spoke to advised that they will investigate , it has been months now and still no feedback , all i need is my results for my two assignments and the exam i wrote in 2017 which they cannot provide me with , Damelin promotes higher education for others however staff is not on a competent level to do their jobs and their customer service is pathetic.