LM
Lydia M

1 reviews | Active since May 2012

13 Aug 2015, 10:41

REFUND & CANCELLATION

MY SON WENT LOOKING FOR SCHOOL ON THE 9TH FEB 2015, AND HE WAS LET TO PAY THE REGISTRATION FEE OF R1860.00 WITHOUT CHECKING AFFORDABILITY WITH THE PERSON RESPONSIBLE FOR THE ACCOUNT. HE WAS GIVEN A QUOTE AND REGISTRATION FORMS THAT REQUIRED TO BE COMPLETED BY THE ACCOUNT HOLDER. <br> UPON RECEIPT OF SUCH DOCUMENT, I REALISED THAT I WAS NOT GOING TO AFFORD AND GOT HIM TO CANCEL. <br> I WAS REQUESTED TO COMPLETE CANCELLATION & REGISTRATION FORMS SO THAT THEY CAN REFUND US. COMPLETED CANCELLATION FORM & UNSIGNED REGISTRATION GOT SUBMITTED BACK TO DAMELIN ON THE 21ST FEB. <br> MY CONCERN WAS TO REALISE THAT THEIR POLICY STIPULATE THAT REIMBURSED IS DONE AFTER 12 WEEKS WICH I DID NOT WANT TO ARGUE REFERENCING TO CONSUMBER CREDIT ACT. ANOTHER CONTRADICTION IS THAT ON THEIR ENROLMENT FORM THERE WAS A CLAUSE THAT STIPULATES THAT IF YOU CANCEL WITHIN 4 WORKING DAYS OF REGISTRATION YOU GET FULL REFUND. <br> ON THE 7TH & 11TH AUGUST MY SON NESTA-KATLEGO MAGAE WENT TO INQUIRE ABOUT THE REFUNDS. HE WAS PROMISED A REFUND OF R860.00 ONLY WHILE THEY KEEP THE REST. NOT SURE WHY.. <br>

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Replies (1)
Damelin Correspondence College
Damelin Correspondence College's reply13 Aug 2015, 15:55
Official
Hello lenge,

Thank you for your enquiry.

Please be advised that a Consultant will be in contact with you to assist you.

Kind Regards,
Student Services Department