CB
Christelle B

1 reviews | Active since Aug 2018

02 Aug 2018, 08:51

Poor service

Its FRUSTRATING to work with Damelin.

As you never get correspondence on any of your requests. They don't even acknowledge it.

After a year of struggling to get results and marked papers from them (Which i still didn't get) i decided to give them another go.

It started off good and now we are back to square one.

After i requested to be refunded (i sent numerous mails and called many times before i was properly assisted) I didn't even get an acknowledgement of my request.

I sent mail after mail asking for feedback AND I GET NOTHING.

And what is this that THEY will decide if your reason for wanting to cancel is valid and it will take up to 90 days to be REFUNDED AFTER they decide (however long that will take) to do so.

Im fed up with Damelin.

I paid R9000 for 2 books and the delivery thereof basically because there is no STUDENT SERVICE. After i get my books DAMELIN DOES NADA TO ASSIST YOU FURTHER.

I want correspondence on my request to cancel this year with Damelin.

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