1 reviews | Active since Nov 2016
PATHETIC SERVICE FROM DAMELIN
<p>I am truly distgusted that Damelin do not really care about their students.</p> <p> </p> <p>On 3rd February 2015 I contacted Damelin Student Services to inform them that I wanted to do a subject re-write. The cost was R350.00. I completed the necessary forms and sent proof of payment same day at 08h55.</p> <p>I kept getting SMS, calls & emails informing me that my account is outstanding by R350.00. I finally reached their accounts deparment and spoke to Shantal Pillay on 23 March 2016 at 08h12 which is when I sent her proof of payment made in Feb 2015. </p> <p>The messages still kept coming in informing me that my account is outstanding. Again I contacted DCC and this time Nelly Mbuyazi promised to resolve the matter for me. I emailed her the proof of payment too.</p> <p>Today I call DCC Student Services to find out how to apply for my Diploma as I had passed my last exam and qualified for my diploma. Low and behold - I get told that DCC will not release it because I owe R350.00 !!</p> <p>I have now emailed Shantal yet again and informed her that I am giving Damelin 48 hours to clear my account and send me an updated statement reflecting a zero balance so that I can get my well deserved diploma.</p> <p>Will anyone bother to sort this out without me having to constantly follow up and continue getting frustrated ?</p> <p>Let see !</p>
Surprise, surprise !
Today is the 2nd of December 2016 and still not one person has contacted me.
No responses to my emails at all, not even to the latest one sent on 23 November 2016.
No response to this post either.
Absolutely shocking !
Surprise, surprise !
Today is the 2nd of December 2016 and still not one person has contacted me.
No responses to my emails at all, not even to the latest one sent on 23 November 2016.
No response to this post either.
Absolutely shocking !
Now I am beyond frustrated. I just received an sms stating that urgent payment is now due on my DCC student account and that I must contact Damelin.
I called them only to be told there is a journal pending because I paid the money into the wrong Damelin account. What utter nonsense ! The banking details on the exam entry form is the same bank account number I used.
When will this end, when will someone take responsibility and sort this out ? So annoyed !
Now I am beyond frustrated. I just received an sms stating that urgent payment is now due on my DCC student account and that I must contact Damelin.
I called them only to be told there is a journal pending because I paid the money into the wrong Damelin account. What utter nonsense ! The banking details on the exam entry form is the same bank account number I used.
When will this end, when will someone take responsibility and sort this out ? So annoyed !