1 reviews | Active since Jul 2021
PATHETIC SERVICE – DAMELIN & EDUCOR ARE A ****!!!
I am very unhappy with the service I received from the Damelin Menlyn Campus. When I enrolled for the semester, they pressured me to pay immediately as they were short with one student for classes to start. I paid for the semester in full. Three weeks went by with no update from Damelin. I then called and enquired about the open day, they kept moving the dates. Worse part they lack communication skills. They don’t communicate with students at all.
I have since asked for a refund as I no longer want to study with Damelin and they have been unhelpful and they keep giving me excuses. The only finance admin lady who was decent enough to take my phone call kept mumbling when I asked her why my refund is taking longer than their 90 days waiting period. She had earlier in out tele- conversation said my refund is scheduled for end of August 2021 then changed tune and said the earliest date is in December 2021. Like ***???
It is not my problem that your financial department is cash strained. I want the funds that I transferred to your account. I am not interested in how you diverted the funds as I did not receive any study materials nor attend classes due to your staff’s incompetence.
DAMELIN & EDUCOR PLEASE STOP HIDING BEHIND THE COVID-19 PANDEMIC. WE ARE ALL GOING THROUGH DIFFICULT TIMES. PLEASE REFUND US OUR MONIES AND STOP INCONVENIENCING US!
