pathethic service from damelin

In november 2014 i register with damelin to do a Marketing Diploma NQF 5, i spoke to Musawenkosi Khathi, he advised me to pay a deposit of R3000,which i did.Musa said i will receive my books in 2 weeks , i waited and waited with no delivery at work and no communication from damelin and no response to my emails, eventually in january i called musa and told him i was worried i did not receive anything, he said it will come by friday which was the first week in janaury , anyway it never came , febuary i waited and waited nothing came , i sent several emails , and they came back to me 3 months late to say they have no stock of the course i chose . i was disgusted and very angry as no one even got back to me to tell me this , i immediately sen a email asking to cancel course and get my deposit back . they still took so long to respond and came back saying i must fill in forms and send prrof of payment and bank statements etc.<br> i did that and stll nothing , and then they come back and tell me i have to wait 90 days for my refund which is ridiculous , still no refund. i need urgent assistance as i need these funds to pay another institution urgently