NB
Nwabisa B

1 reviews | Active since Aug 2014

11 Aug 2016, 10:17

No refund for 7 months

<p>I app**** at Damelin for a short course office admin and paid my registration fee 31 December 2015 (R2900.00). In January 2016 as i was advised that a deposit was not made. I then advised the consultant that i made the payment via ATM and didnt get the slip however, she should check her records and the amount will definately show. She then advised me that tha amount is still not showing so i went to the accounts department to check with her and miraculously the amount was visible in one of her thick files. She then advised that she incorrectly allocated the amounts into the wrong account and she will rectify. A month later i was advised that the rest of the amount was not paid. I then contacted my employee and they provided me with proof that they credited Damelins account with the full amount due meaning that they are now R2900.00 surplus. They gave me the run around for 5 Months until they sorted the issue out. its been 7 months and the R2900.00 refund is still not reflecting. I contacted the, 2016-08-11 and they advised that i have to wait a further 4 WEEKS for the refund. Why should i wait for so long for something that should have been fixed long ago? why am i made to suffer in the hands of people who have absolutely no passion for what they are doing? why should i waste so much time, energy, emotion going back and forth to beg people to do thier work? i worked hard for that money and worked hard in my studies but to receieve such poor service that i have to logg another hello peter complaint for one company twice is concerining. PLEASE I REALLY DO NEED THAT MONEY BACK IN MY ACCOUNT BEFORE THE END OF THIS WEEK!!</p>

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