NO CERTIFICATE SINCE 2014 / FULLY PAID

This is my second review about this college, which clearly shows they don't care about their students but their money.

I am a frustrated student and not happy with your service.

I enrolled with your college in 2014 to study ECD(Early Childhood Development (2 years Course), with an intention to get my qualification. I completed this course in due time and I'd like to say until today I have not yet received my Certificate. 6 years down the line imagine how frustrating this can be.

We are in 2020 today and I have not yet received what I've studies for. everyone in all your branches including your Head offices probably know me by now; because I've been taken from pillar to post just to get my qualification certificate.

If the manager is not in, then systems are down. Or they'll excalate my query, to who I don't know because that goast never gets back to me.

I've fully paid for this course and I have completed all the assignments as required. I've received a confirmation of all this on the Transcripts sent to me by one of your employees.

I've been told my certificate will be Posted to me within 7 working day, since February 2017 and here I am still waiting.

Even called SETA who confirmed they've not received anything and my ID is not even on their systems.

This is unacceptable. are all your correspondence students experiencing the same? clearly my issue is not been taken serious and this is affecting my career as I can't use this course as a reference without proof of qualification.

I've spoke to the following people on too many accounts and no one knows anything, Except 'will send this to the relevant people', who is this relevant people? because I can not wait years to get a certificate of a course I studied only for 2 year and fully paid it.

I've spoken to

- Donavan Norkeen

- Ricardo Khumalo

- Adelaid Seolwana

- Ntombi (Head office)

- Vinesh Moonsamy

- Adelaid (Pretoris Branch)

And you need to tell me all this above people could not even resolve this for me. who then will and when?

The last person I spoke sometime last year was Vinesh Moonsamy 'Operation manager' then today the 27th Feb 2020 I'm advised he no longer works there.. Now I have to re-explain my issue all over again and the agent even dropped the call on me.

The whole experience has been a total nightmare. And you'll need to pay back my money so that I can go back to another reputable college that keeps promised and put their students as priority.

STUDENT NO: 417146 EMAIL: *** /moloko. ***