Lack of Ability to process a Refund

Preliminary registering one of my children (on 9 September 2015), I had to submit my credit card details. I was in contact with Damelin instructing them to not proceed with registration yet on 10 September they deducted an amount of R11907 from my credit card. Now, 160+ days later I still have not recieved the refund.<br> <br> After I initially complained, it took them almost two months to inform me what forms to fill in. I did this and submitted it just to find out a couple of weeks later that they \do not have it\". It was then duely resubmitted but still to no avail.<br> <br> Numerous phone calls with promises to revert and unanswered e-mails is all I have from them. As a matter of fact they only took the money and did not complete the registration as they still do not have a student number for my son.<br> <br> Absolutely shocking<br> <br> I have a complete e-mail trial to back this up."