Institution not paying back deposists

In January 2022 my niece signed up for a course. the course content was not available on the portal after 2 months and we decided to cancel due to the fact that Damelin could not provide course content.

We paid a deposit and the 1st months fees.

We have sent numerous emails to all parties involved including the PA to the CEO and we are just being ignored.

Chris Lombard emailed us and said that the refund will be done in 90 days...that was on 7th August 2023 and we are still waiting.

Almost 24 months later and we are in the same place....

this is very disturbing.

i would like to claim all monies paid as well as interest that they earned.