TP
Tebogo P

1 reviews | Active since May 2018

29 Oct 2018, 13:41

***********, useless and ************* institution.

I am ****ed off with Damelin's service. I demand a response and my money back a.s.a.p.

Below is the email that I had sent to them and still no response.

To whomever it may concern,

I have an urgent complaint with regards to not receiving my exam dates in the required time. I have been constantly calling your customer care line on ********** 141 and they kept assuring me that I will receive an sms and it just didn’t come. I finally then did receive the registration form after 2 weeks of asking (18 Oct) and I already made a payment in September. I then called again to advise that I am still awaiting my exam date sms and unfortunately had no positive response from your institution. Yesterday I ended up calling the institution of credit management and they then told me that my exam was scheduled for a mere 2 days away which is this Saturday. This is completely unacceptable as I have been a loyal student and chose this institution over many other credible options. I expect to be excused from tomorrow’s exam and a full refund to be done including the registration payment. This kind of unprofessionalism is completely unacceptable for a so called reputable institution. I will not hesitate to take this up any further should I not get a satisfactory response in an appropriate time.

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