*********** Staff

I contacted the student advisers department today requesting my 2016 registration confirmation and spoke to a person called Yolanda. She was extremely unhelpful and eventually dropped the call on me.

She stated the system was not pulling up my information and I needed to call back on Monday. I requested that she send me the information via email once the system was working to which her repeated response was call back on Monday.

I truly believe that the most *********** people are employed at Damelin to assist students. I am a student at Damelin 427612, this person was advised that I had already been on hold for 18 minutes and then I get through to someone like her.

How do we get assisted when people such as her are employed? I require my 2016 confirmation forms.

I managed to get through to someone named Zizi upon calling back and holding for another 15 minutes, I requested for a manager and she said please hold placed me back into the queue.

Please can someone contact me asap as I am definitely taking this up further.

Regards, Natalie ********** 392