I just want to be done with Damelin

I have been studying with Damelin since 2017 and was supposed to finish Nov 2018. It is now April 2020 and I still do not even have the marks of assignments submitted in Oct 2018 ( which was shown to me is on their system by a representative named Shakier Achmat - Cape Town office ). I will list all the different items below on how poor my experience with Damelin has been:

1. Submitted all assignments in Oct 2018 ( before due date ) to write exams in the Nov window to graduate . To date I have received 3 assignment marks and 4 are still outstanding after it was submitted via email ( all 7 to the same address and on the same date ). I had to resubmit my Math assignments because they could not "find" them. The rest is showing on Damelins system, I saw it with my own eyes.

2. After asking for my exam dates, which should have been sent to me a month in advance, I received the first batch a day after I was supposed to write my first exam. I received 3 dates for 3 subjects which all needed to be written in the course of a week ( keep in mind that this is within 3 days of receiving my exam confirmation dates after applying for it in October ). Upon asking a date revisal the lady at Damelin sent me a new list with dates but only included 3 of my 6 exams. November 2019 window came and exactly the same happened.

3. After writing my Math exam in the Nov 2018 window ( signing in twice before getting my paper and once after handing it in ) it just got lost somewhere. Nobody can give me answers. Upon querying this, the person from Damelin implicated that I was lying about the fact that I did indeed write the exam. Keep in mind that all 6 exams were paid in full before the November 2018 window.

4. After signing a debit order with Damelin for the full amount of the course of the duration of 2 years, miraculously after 6 months of the payments were done, Damelin came back claiming that one payment is still outstanding. Very odd that a debit order was signed for the full amount.

5. After having completed all my exams during the course of last year, RE-submitting all my assignments and numerous emails and even an in person meeting at Damelin in Century City, Cape Town with Shakier Achmat, I still don't have all my assignment marks or my exam marks or any correspondence on when I will receive this. It has now been almost a year and a half after I should have received my diploma and started working in that direction, but still nothing.

5. Correspondence from Damelin in a whole has been 0.5 out of 10 ( only reason I don't give a zero is because they do reply, sometimes, after about 3 months. And don't even try calling because they will NEVER answer ).