I am extremely disappointed with my experience with Damelin Correspondence College

I am extremely disappointed with my experience with Damelin Correspondence College. I submitted my summative assessment on **23 June 2025**. It is now **August 2026**, and it is still not marked. I followed up repeatedly from December 2025 through March 2026. In February, Customer Care apologised and said the matter had been “escalated to management,” yet nothing was resolved. I have also experienced portal access problems and poor communication. Most importantly, the failure to mark my assessment has prevented me from progressing with my studies despite having paid for the course. On **23 June 2026**, exactly one year after submitting my assessment, I formally requested a **full refund and cancellation of my enrolment**. This remains unresolved. After more than a year of waiting and repeatedly chasing for assistance, I believe I have given Damelin more than enough opportunity to resolve this. I am requesting my full refund and cancellation.