********** Experience
Damelin correspondence (DCC) has been harassing me since 2016 for an unpaid debt.
They claim I have not paid exam registration fees of R450 and R120 for X2 past exam papers. I have paid this at the Cape Town branch via credit card, at their offices. When I registered they also advised me I won't be able to register or write exams without paying the registration fee or order past exams papers without ordering or paying. (this was verbally discussed at their offices so I don't have written proof)
I have had to take time off work and go to my bank and pay PER MONTH for every month to look for the payments which I do have. (see attached and circled Proof of payment) This has caused me huge grievance and inconvenience and stress. This has also affected my personal credit file as it is a debt since 2016!
I have also paid them in full via debit order for studies since 2016, I have tried canceling because I have been appalled by their bad service. They then threatened me to charge me in full if I canceled so I was scared and let me charge my account even though I was not studying.
They also recorded my details incorrectly so I was not receiving any communication from them about exams etc.
I am a husband and a father and work multiple jobs to support my family so do not have the time to go into their offices, which is why i prefer call or email to which i was advised, they'll look into it and contact me back(no agent has ever called me back.
The people I have spoken to at Damelin : Jacky Malibo ********** makoena mashalane ********** monique august ********** Ncumisa Mlungwana ********** Proof of payment was sent to her on Friday, June 24, 2016 2:25 PM Yogesperie Govender ********** Ntombana Msimeki ********** Nelly Msiza ********** Ricardo Khumalo ********** Isaac Jansen **********
Resolution :
I seek compensation and a full refund for all the studies I have paid to them for the past 2 years. I believe I have given DCC enough time to resolve this.
Please contact me if further information is required.
Regards, Mu'ammar Khan ********** 935 ID - ********** 378081 Address: 101 5th Avenue Kensington cape town 7405 ********** ********** Student number - 428907