UH
Uvan H

1 reviews | Active since Apr 2013

01 Aug 2017, 12:38

********** Call center staff, telephone lines, lack of process,

<p><strong>Has to be on par with trying to get assistance from a government owned parastatal. </strong></p> <p>1.Call the call centre for assistance only to be put through by the receptionist and the call gets dropped on you(countless times nogal but yet i have to keep calling back as i registered and paid for this amazing service)</p> <p>2.When you do get through to a staff member, they sound like they are being forced to take my call. The least you can do when you sound like I inconvenienced your life is to give me the correct information.</p> <p>3.Either the student advisers are not clued up on their process on how to assist someone to register for an exam or the colleges they employ to allow students to write their exams are not clued up. It seems being given the run around is a norm. </p> <p> </p> <p>I'm so glad i chose Damelin to further my studies.</p>

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