Holding Back Exam result for arrears account

I am a student with Damelin who pays my account via Debit order. Now I receive msgs that my account is suspended and I will not receive my exam results however last night the debit order went off for my account.<br> <br> I have never missed a single debit order or payment.<br> <br> Debit order 30/1 reference: PM8@DCCJHB 010FD46F150130<br> Debit order 19/12 reference: PM8@DCCJHB ***<br> <br> I am truly mortified at the level of incompetence Damelin has shown since starting my studies and will never study through them again.