High School Accounting from Trusted Brand

Studying with Damelin again has been the biggest mistake of my life! After registering in February, I am still awaiting the bulk of my study material. To add insult to injury, I got a call from a rude woman from the Accounts department who was under the impression that I owed them money. I calmly explained that I had paid the full course fee, using my ID number as a reference. Proof of payment was emailed along with my ID, Proof of Residence, Matric Certificate, Fact Sheet, Enrollment Form AND a bursary letter for R5000. The bursary letter had my ID number for allocation to my account, so I do not understand HOW that money doesn't reflect on my account. I am quite reluctant - and I said so over the phone - to send this information again at my own expense as it was not my fault. I find it impossible to believe that this is the ONLY thing that went missing from my email. On Friday, last week, I had received an SMS that said \Dear DCC Student