Gross incompetence at Damelin Menlyn

When registering with Damelin in Dec 2017 i was told that i could not get credits for previous studies at Unisa, so i didnt apply for said credits. As i started with classes i came to the realisation that i was not the only student who was told this by the same sales consultant. I therefore went to a different consultant and app**** for my credits, which i got within a few days. This meant that i had to forfeit the rest of the first semester as the classes were so far ahead that i couldnt continue with the next modules. Since then i have been badgered with phone calls from damelin saying i owe the huge amounts of money. This is incorrect as my account still shows the subjects that i got credits for. I was on menlyn campus when the accounts manager told me she was cancelling my debit orders and that my account was settled. Which means she never created a credit note and **** to my face about it. In the meantime i have cancelled my studies with damelin 2 and a half months ago, requested that my account statement be fixed and requested a refund as i could not even start my studies because of gross incompetence of the staff at damelin menlyn. None of my emails get responded on properly, they always beat around the bush not answering my questions. I still havent received confirmation that my registration was cancelled, credit notes cant be done because "the lady that does that is on leave" for the last two weeks. The accounts clerk cant even confirm that she got my paperwork? *** is going on at this place? If i could give you a rating of 0, i would because never in my life have i been so dissatisfied. These are basic admin requests, and you cant even do that right.