Dissapointed student

Very dissapointed in the no service or assistance that i as a registered student have been recieving since march this year.

My emails or messages for assistance have been ignored. Struggling to get proper assistance from the student service consultants as u hang on for hours on the phone without the calls being answered or dropped with no contact.

Their staff dont call u back.

I have paid up my studies in full and now i cant even get an email response from my student advisor since march.

I have registered for exams in june but to date have not recieved my exam timetable and concerns and pleas for any assistance fall on deaf ears.

How can i recommend this institution for distance learning to the over 22 000 staff members that work at my company of employment if this is the service that they can expect.

As students we pay alot of funds to be able to study. The least that we want is to be taken care of as they promise in their registration comments. I dont ask for much. Just do what u as an institution promise future students.