1 reviews | Active since Oct 2019
DAMELIN....********
Beware of a **** college called DAMELIN!!!!! I registered 2 family members with Damelin back in 2018 and both were supposed to commence in February 2019. However, due to the delay in their paperwork, i communicated with Damelin that i was cancelling both registrations and requested a refund. I was advised that a portion was not refundable which i was totally fine with but till today no refund has been received. I have called all lines that Damelin has and knocked on every door that is available to knock but everytime there is a different story. I even got to speak to the refunds department and each month i get told that its being processed but nothing happens and when i follow up, i get told that we dont know what happened. Damelin has no interest for people, all there want is money coming to them. I have over R10,000 that they have flatly refused to pay back. Please DO NOT register with them because their refund policy is nothing but a lie.
Please Meena Govender, i have sent over 25emails to the said address and all you ever get is as below and i think i have gathered enough of those emails. Now i need a real person to respond to me not an automated response.
Dear Student, Thank you for making contact with our offices. We acknowledge receipt of your query, and confirm that a Customer Care Consultant will be in touch with you. Please note that we have a turnaround time of between 3 to 5 days. If you are following up on an existing query, please quote the query reference number. (CCR0_ _ _ ), or contact the Customer Care on ***
Your patience in this regard is highly appreciated. Kind regards Customer Care Team
Please Meena Govender, i have sent over 25emails to the said address and all you ever get is as below and i think i have gathered enough of those emails. Now i need a real person to respond to me not an automated response.
Dear Student, Thank you for making contact with our offices. We acknowledge receipt of your query, and confirm that a Customer Care Consultant will be in touch with you. Please note that we have a turnaround time of between 3 to 5 days. If you are following up on an existing query, please quote the query reference number. (CCR0_ _ _ ), or contact the Customer Care on ***
Your patience in this regard is highly appreciated. Kind regards Customer Care Team