Damelin worst correspondence College ever worst customer service ever

Damelin correspondence College has the absolute worst customer service I've ever experienced. I registered for a course last year I've been trying to change to a different course for two and a half months I don't get feedback I don't get documentation that they keep promising me to the point where I am now so frustrated I've asked for a cancellation and a refund even in that I've been struggling for weeks to find out whether they have received the documents that I have sent to requesting the refund every time I call I speak to someone different full of promises but no delivery I've never ever had to go through so many circles just to get anything sorted out damelin service is worse than government. since November probably call them 50 times and sent over 30 emails to various departments. quick to take payment for courses and once the payment is done that's where the service starts