Damelin, Stay away or lose your hard earned money, you choose!

I had cancelled my sons tuition at Damelin in March of this Year and requested a refund on my deposit, after being given a run around by their staff, as they blatantly refused to assist us, we were assisted by a student who was in the same predicament, who guided us to the Randburg Campus Manager, Yolandi Breytenbach for assistance. We were handed cancellation documents by Yolandi and were told to complete the cancellation documents and submit to Judith, Judith is also the person that said she cannot assist us when we got there......., anyway, the forms were completed and submitted, i have since sent a follow up email monthly, requesting feedback on my refund, with no resolve. I have now found out that I was handed over to the credit bureau and I have an amount outstanding and that my son, who has not attended Damelin prior to the cancellation, will not get his results until the amount is settled, i have since reached out to the Customer protection department who advised me to engage with the Ombudsman, this is the measures one has to take when dealing with Damelin, its appalling!