WB
Werner B

1 reviews | Active since Mar 2016

08 Mar 2016, 14:35

Damelin's level of service is non-existent

The initial problem started with paying almost R20k for a course and having to wait almost 5 months to receive all the study materials. Trying to get through to Damelin on the phone is impossible as the holding time is impossible, especially considering you can only phone during business hours, hours within which you are supposed to be working.<br> The long and short of it is this: signed up for a course with them, paid the amount in full, sales agent was super helpful and prompt in getting all the required forms to me, sent the forms away, received part of my study materials a week or so later, complained about the fact that I had still not received the rest of it a couple months after that, constantly passed from pillar to post with no viable solution, complained on FB about lack of service, FINALLY got phoned by complaints department, decided to change to different course of similar value, no problem I'm told, except course I want to switch to is not being offered anymore, despite being available on the website, offered a course at quarter of value, declined, cited alternatives at similar value, no further response... Rinse repeat, rinse repeat. AVOID THIS PLACE AT ALL COST.

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