1 reviews | Active since Jul 2015
Damelin refuse to refund me
Hi, hope this find you well.<br> <br> I cancelled registration on the 2nd of June 2015 after Damelin failed to deliver study materials and supply me with proof of payment since I registered on the 21st of January 2015. For me to get refund I was sent from pillar to post, it was after I approach consumer complaints commission and posted several reports on Hellopeter that I got a respond from Damelin around August 2015.<br> <br> I was requested to fax copy of ID, banking details, reason why I cancelled registration and bank statement showing the payment made for my studies and all these was done on the 3rd of September 2015. I got a respond from Damelin saying it will take 90 days from the day all the documents were received for my refund to be processed. <br> <br> On the 2nd of December 2015 I called Damelin (***) and spoke to the lady by the name of Palesa to enquirer on the progress of my refund, she promised to make a follow up and will come back to me, it never happened. And again a on the 3rd of December 2015 I called and to the lady by the name of Tebogo and she also made a promise of coming back to me with a feedback.<br> <br> I don't want anything to do with Damelin I just my money back.
Thank you for your enquiry.
Please be advised that a Consultant will be in contact with you to assist you.
Kind Regards,
Student Services Department
Thank you for your enquiry.
Please be advised that a Consultant will be in contact with you to assist you.
Kind Regards,
Student Services Department
