Damelin Correspondence College - destroying peoples dreams of studying further and *****ing their money!

I registered for a Higher Diploma in Management NQFL7 in June 2018. When I started the course I soon realised the course material was outdated, not only that, their customer service is appalling. I could never get through to the call center to speak to anyone for assistance. I am a full time working professional and cannot waste hours on the phone trying to get through to a call center, only to be passed around and then ultimately hung up on, almost every time I contact them. I cancelled my course end March 2019 - that took almost a month to finalise as you can't get a response from anyone. In the one response I did receive, I was told that Damelin could keep the full invoice price of the course I paid and did I still want to cancel. I told them I did not think this was legal and confirmed I wanted to cancel the course. It has now been 4 1/2 months that I have not received a response regarding what I believe should be a fair refund of the amount I paid upfront - R21 700, but nobody comes back to me after numerous the calls and emails I have made. I even followed their new escalated query process with the same response. I am disgusted that they think they can treat people in this unprofessional way. I wish I had never heard the name Damelin - what a waste of time, money and energy. Stay away from them if you want to keep your sanity, peace and money!