Damelin College Big Concern

I registered in March to further my studies through Damelin as they were offering Part time/correspondance. I have been paying my monthly fees as arranged and had to pay a deposit. I recently app**** for credit by the bank and they told me i have been blacklisted and put onto the credit list by the Credit Bureau. I asked them why and they sent me a statement showing my account with Damelin is in arrears and I haven’t paid a certain amount. I spoke to Damelins accounts department, cancellations department, customer care department, support department and consultants at the college itself and no one can help me. The one accounts staff Nadia Visser has been lying to me since day one and she is not helpful at all. I spoke to her manager and she could also not assist. Due to the above I cannot apply for any credit and this has caused unnecessary stress and inconvinience as I had to place everything on hold. I have requested now for two week straight that they send me an apology letter (havent received it as of yet) and a declaration stating that it is a mistake and that they are sorry (havent received it as of yet).

Damelin is pathetic and placed me on the credit list by the Credit Bureau and this is all due to their incompetence.