Damelin - Bad Bad student support with feedback and support

Failure to provide service,

Damelin correspondance are failing to provide service after several letters and telecon calls. Mrs Olivia Dennis, Head of Faculty promised a resolution of all queries on 4 March 2021, with no results. Another failure from Damelin.

Assignments are not loaded on student portalls and Damelin continues to fail their obligation to support the Student. In addtion the student councilor (Theo) refuse to spreak to the Student after the Student written letters to Damelin on their contunious failures. We believe the behaviour from Damelim should be considered as Neglect. In addtion the Student continue to pay its fees, but Damelin has cut the student off for no reason. The head of faculty promised answers but after several reminders has bluntly ingonored the students emails. We believe that Damelins cleint service and relationship with their Students are non existing.

I m the concerned parent of the student and we have given up with Damelin. Should any student wishes to study with Damelin, please reconsider alternatives, as Damelin has failed us totally, after two years of communications and fights with no reasults to date. In addition we are also waiting result from the previous year which was promised but Damelin failed to support, and we see this as Neglection. We have all our compaints on Record and our only option is to revert to legal advise. The only part on Damelim which does not fail is the payment system were eductions payment orders is always on time. Its clear what Damelins imtentions are, get the money and fail the student. Maybe Damelin has to many students, hence the no care attitute and neglect.

We seek immediat resolution from Damelin or alternative steps of breach of contract obligations will be comsidered via the legal route.

The student No 440647

We require urent resolution as required under Damelins Legal Obligation as Service Provider.