Damelin

It's been over a year since waiting for my refund from Damelin i have called several times , send countless emails with no luck. They are the worst by far in terms of communication. My refund was due after 90days as per their policy it's long over due and no one is talking to me. I am close to taking the matter to my lawyers as it's unfair as all the communication is from my side and with my expenses. I just need someone relevant to tell me what is going on.