Complaint bad customer service

I have been sending emails to Damelin regarding my wife cancelling her studies in April 2020. We have so far receive bad service from this institution. I have been speaking to a consultant by the name of Jacklynn for almost a week with no help. Qudisiya Cooper from complains never bothered to help and than there was Chris Lombard still no feedback. Service received from the Dame is poor for education institution. They have gone to list my wife for something she cancelled. student number:442939. I dont recommed anyone to study at this institution