YM
Yamkela M

1 reviews | Active since Feb 2019

27 Oct 2023, 15:11

BEING IGNORED FOR MY REFUND

I am struggling to get feedback about my refund status. My case is very simple though I waited their 90 day policy.

I was overcharged and I simply want the difference to be returned to me.

The fact that I had to ask for an invoice and the accounts manager at Damelin Braamfontein gladly sent it to me but in that invoice nothing was mentioned that they owe me.

Now I am trying to get a hold of her she's not responding to my emails, her phone just rings and no answer.

Tried calling head office and my phone call gets cut off.

All I want is there to be communication on what's going on.

I have all my invoices and proof of payments to prove that they owe me.

This is very disappointing because now I don't want to carry on my studies with them.

Very good at luring people in and promoting their school but when the are at fault communication just disappears.

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